performance failures in the Ode Street neighborhood have not been nearly as severe as in other Arlington neighborhoods, even a few minutes' failure can be disruptive. To improve performance and reliability, Dominion Power recently had a subcontractor working on Ode Street to harden its poles. One new, longer pole has been put into action to supplement a shorter pole. Other poles have had their heads refurbished. These changes lessen possibilities for dysfunction and uncomfortable living conditions.