Last night at approximately 8:37pm in the laundry room in the basement of the historically important Westmoreland Terrace Condos, the Ode Street Tribune's exhausted beat reporter was carrying out his laundry duties. He put his payment card into the machine and pressed start. The laundry machine didn't start, but $1.40 was deducted from his payment card.
Ode Street Tribune reporters are trained to double-check the facts. So the reporter pulled out his payment card, stuck it back in, and pressed start again. The laundry machine didn't start, but $1.40 was deducted from his payment card.
The reporter has just lost more than double his weekly salary with the Tribune.
A large sign on the wall says call 1-800-Mac-Gray is you have any problems with the laundry machine. The reporter called the number, the operator said that she would dispatch a technician to fix the machine and that she would send a refund check for $2.80. That's good service.
If you have a problem with Mac Gray laundry machines, don't hesitate to call the Mac Gray number. They won't put you through a wringer.